Managers perception of the management model practices and of the management process: a study at a Brazilian retail fir

Abstract

The current scenario of business competitiveness requires managers to manage resources efficiently to achieve the goals of their organizations. In this environment, a decentralized decision-making process, in which managers adopt an enterprising attitude, taking on the role of owners of the venture of the areas under their responsibility, can be a decisive aspect for the obtainment of satisfactory results. This counteracts a traditional management style, characterized by centralized administration, which may make the decision-making process inappropriate for a dynamic business environment in which speed in making decisions becomes a material aspect for achieving good business performance. This article was aimed at finding out whether the perceptions of managers from the planning group in relation to management practices involving the management model and the management process are adherent to the precepts addressed in the existing literature on this subject and that was used to support the theorization during the solution implementation phase. From the methodological point of view, it is a descriptive and quantitative survey, using a questionnaire answered by managers. The data obtained was processed using descriptive statistics. The results indicate partial adherence of the management model practices and of the management process existing at the company in relation to the precepts advocated in literature.