The management of production according to the Theory of Constrains: an application in a software development company

Abstract

This paper aims to apply the principles of Theory of Constrains (TOC) in order to help the management of the production in a software development company, including questions related to implementation of its five stages, results in the improvement of organizational processes. The methodology is based on literature review and descriptive and exploratory research, raised the information necessary to satisfy the objectives proposed by this study. In the activities of the company were identified two constrains on the system (data conversion and customization), and at the end of the focusing process, with the implementation of the improvement of the activities, the company had an increase in performance, reflected in higher profits. Therefore, the results indicate that TOC used as an instrument for continuous improvement is very useful in the management of production and is quite feasible and promising in the identification of actions to optimize the performance of the system as a whole.